All products are made to order. We will not accept returns/exchanges.

In the event there is an issue with your order please contact us via email or phone to discuss the matter.

Size

All garments are made bespoke to your specifications. We no longer use standard size charts, as each piece is crafted based on your chosen measurements or fit preferences.

If you’re unsure how to provide sizing, contact us before placing your order. We’re happy to guide you through the process to ensure the best possible fit. However, please note: we do not accept returns, exchanges, or alterations due to sizing issues.

Color

We do our best to represent colors accurately using garment color charts and official garment codes. However, please note that screen displays vary, and colors may appear slightly different in person. We recommend reaching out before ordering if exact color matching is critical, as all sales are final.

Final Sale – Bespoke Policy

All Unfltrd Passion pieces are made bespoke to your specifications. Due to the nature of this personalized process, we do not accept returns, exchanges, or cancellations. Every order is considered final sale.

We encourage you to reach out with any questions prior to ordering to ensure your selections are perfect for you.

Shipping Damage

If your package arrives visibly damaged, please contact the shipping carrier directly (USPS, UPS, FedEx) as all packages are insured through the carrier. We are not responsible for damage caused during transit.